Availability: Android is publicly available on Google Play. iOS is coming soon; public App Store availability has not been verified. Subscriptions, where offered, are bought through the relevant store rather than this website.
1. Operator and scope
2 SHOCKS LTD, company number 17067783, registered in England and Wales at 2 Spring Corner, High Street, TW13 4PA, Feltham, United Kingdom, provides the app. Contact info@2shocks.com. These terms apply to rider-app use; see the separate Website Terms and Rider App Privacy notice.
2. Age and accounts
The app is intended for UK riders aged 16 or over. An account and internet connection are required. Registration lookup is designed for UK motorcycle registrations; availability of the Android app does not extend that vehicle-data coverage worldwide. Provide accurate account information and protect your sign-in credentials. Only submit motorcycle or personal information you are authorised to use. If you are under 18, involve a parent or guardian before a purchase and follow the store’s purchase rules.
Do not impersonate others, gain unauthorised access, bypass access controls, interfere with the service or use it to infringe another person’s rights. Tell us if you suspect account misuse.
3. Free and Plus
Free provides one active motorcycle at a time, with model or variant corrections and unlimited replacement after removing the currently saved bike. It includes UK number-plate lookup, available motorcycle details and MOT results, advisories and recorded mileage; parts and oil guidance, saved parts and available retail parts estimates; creating, editing, completing and cancelling service plans; adding private servicing, repair-history and mileage records; and preparing and saving garage sheets with requested work, notes and suggested parts. Garage search through Google Maps and email enquiry preparation are also included in Free. Automatic MOT reminders, mileage check-ins and saved-parts updates are included in Free. Plus adds up to 20 active motorcycles, custom reminders and an ad-free experience. Device notification delivery is subject to settings, permissions and service availability. Coverage varies by motorcycle and source. HaynesPro Workshop reference is not included.
The UK reference price for Plus is £3.99 per month. The relevant store shows the applicable price, billing period, renewal terms and included benefits before you buy. No annual plan or free trial is promised here. We do not charge for creating a Free account.
4. Store subscriptions
Where offered by the relevant store, Plus purchases are made through Apple or Google, with RevenueCat used to manage entitlements. A recurring subscription renews according to the billing period and renewal information shown at checkout unless cancelled through the relevant store. Use the app’s subscription-management route or your store settings to manage renewal, and Restore purchases to recover eligible access using the appropriate account.
For a Google Play purchase, open Play Store → profile → Payments & subscriptions → Subscriptions, choose 2Shocks and follow the cancellation steps. See Google Play cancellation guidance. If you have a subscription billed by Apple, use Apple’s cancellation guidance. Use the store account that made the purchase.
Cancellation normally stops future renewal; access follows the paid or applicable grace period reported by the store. After Plus ends, custom reminders may be restricted and bikes above the Free limit may become read-only. Automatic bike alerts remain included in Free; existing bikes are not automatically deleted. Your account is not automatically erased. Deleting the app or requesting account deletion does not cancel store billing.
Store refund procedures apply alongside your statutory rights. Nothing here removes remedies for faulty or misdescribed digital content or services, or applicable cancellation rights. Contact us for assistance with a purchase problem. The checkout must provide any legally required information and consent for immediate supply.
5. Advertising choices
Eligible adult Free riders may see Google AdMob banners on Home, Garage, Parts and Service, subject to privacy signals, server controls and provider availability. Plus users, under-18 riders and riders whose age is unknown receive no ads. Unresolved entitlement and pending-purchase states also suppress ads. Advertising is enabled in the production build configuration; actual production serving is subject to provider readiness.
Profile → Privacy provides Google UMP privacy choices and separate optional experience measurement, off by default. Refusing consent does not remove app access, but eligible limited ads may still be served where Google’s privacy signals permit. Refusal is not a promise of an ad-free experience. An advertisement is not our endorsement or a motorcycle fitment recommendation. See the Rider App Privacy notice for the data involved.
6. Motorcycle information and estimates
Government records may be incomplete or delayed. MOT history is not proof of current roadworthiness, ownership or a complete service history. Recorded MOT mileage is a historical reading, not necessarily current mileage. Rider mileage entries and comparisons with historical readings are advisory, not mileage certification or fraud detection. Tax or SORN data is not currently provided. Check official legal status where needed.
Confirm your model, variant and year. Catalogue suggestions, broader family references and alternatives are not guarantees of fitment. Modifications and production differences matter. Verify the exact specification before purchasing or installing parts.
Retail parts estimates use available prices and selected materials. They are not garage quotes and exclude labour and other charges, such as diagnostics, disposal or delivery. Missing prices do not mean an item is free. Rider-scheduled reminders do not establish manufacturer service intervals. The app does not inspect or diagnose your motorcycle; use qualified help and appropriate technical instructions for safety-critical work.
7. Your history and garage enquiries
Removing a motorcycle detaches it from your account and cancels active or paused reminders. Removal is not account deletion: your original service records remain stored privately, but the detached motorcycle is no longer accessible through your garage. Re-adding a plate or VIN does not automatically recover or inherit private rider history. Account export includes retained original-rider plans, history and reminders after removal; exporting before removal can also help you retain a usable copy. Service history you enter remains your private record and is not independently verified. Retain invoices and evidence needed for warranty, resale or insurance. You retain rights in your entries and allow us to process them to provide the service.
Garage listings are third-party business information, not proof of a partnership, availability or suitability. Prepare and save a garage sheet, choose a garage through Google Maps and open its listing to find its email address. Review and send the prepared enquiry through your own email app; nothing is sent automatically and replies are handled in that email app. The garage confirms availability, work, parts and price directly. A sheet or enquiry is not a confirmed booking or quote, and suggested parts do not guarantee fitment. The app records garage activity, recipient email addresses and composer-reported send results where available. These do not verify delivery or garage acceptance; we do not read replies. Generated garage PDFs can be saved or shared through your device. A verified receipt-upload or document-vault service is not included.
8. Availability, changes and account closure
We use reasonable care in providing the service but cannot guarantee uninterrupted availability or universal data coverage. We may make proportionate changes for security, legal, technical or service reasons. Material changes to paid benefits remain subject to your consumer rights, with appropriate notice and cancellation or refund remedies where applicable.
You may stop using the app or request account deletion. Profile → Privacy provides an account-deletion request and status flow. The public email pathway is also available. A request is not completed erasure; subscription, billing or shared records may require individual review. We may restrict access for material misuse or security risks, explaining the reason and providing an opportunity to resolve it where appropriate. Closing an account does not remove rights or obligations already arising.
9. Responsibility and complaints
Nothing excludes liability that cannot lawfully be excluded, including death or personal injury caused by negligence, fraud or statutory consumer rights. We are responsible for foreseeable loss caused by our breach or failure to use reasonable care and skill where required by law. Source limitations do not remove our own legal responsibilities. The rider app is for personal use; we do not accept responsibility for business losses.
Contact info@2shocks.com for support or complaints, or visit Support. We provide email support without a fixed response-time promise; statutory deadlines still apply. The app is not an emergency service.
These terms use the law of England and Wales. UK consumers retain mandatory protections and may bring proceedings in the courts of their UK country of residence. We will provide appropriate notice of material changes to these terms.